Update: June 2025
INTRODUCTION AND INTRODUCTORY PROVISIONS
This Cookie Policy (hereinafter “Policy”) sets out the terms and conditions under which vollweb (hereinafter “vollweb”, “we”, “us” or “our”) uses cookies and similar technologies on its website, including all subdomains, mobile applications and other related digital media (hereinafter “Website” or “Platform”).
This policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “GDPR”), Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (hereinafter “ePrivacy Directive”), as amended by Directive 2009/136/EC, and applicable national laws on information society services and electronic commerce.
Acceptance of this policy is deemed granted through the appropriate configuration of the user’s browser or through the specific consent options provided through our cookie consent management system implemented with the CookieYes plugin. It is strongly recommended to read this document in its entirety and carefully to fully understand how we use cookies and the options available to the user for their management.
vollweb reserves the unilateral and unconditional right to modify, update, supplement, or replace this Policy, in whole or in part, at any time. It is the sole responsibility of the user to periodically review the contents of this Policy. Continued use of the website after the posting of changes constitutes tacit and irrevocable acceptance of those changes.
1. DEFINITIONS AND INTERPRETATION
For the interpretation and application of this Directive, the following terms shall have the meaning given to them below, whether used in the singular or plural:
1.1. Cookies : Small text files that websites place on the user’s device (computer, tablet, mobile phone or other device with internet access) to store information about their preferences, improve the user experience and collect analytical information about navigation.
1.2. Similar technologies : Other methods for storing and retrieving data on end devices, such as:
• Local Storage : A web storage mechanism that allows websites to store larger amounts of data than cookies in the user’s browser without affecting website performance.
• Session Storage : Similar to Local Storage, but the data is only stored during the current browser session.
• Web beacons : Also known as “tracking pixels” or “clear GIFs,” these are small transparent images used to track user behavior on a website.
• Tracking pixels : Small pieces of code that load a graphic image on a web page or in an email to track the user’s actions.
• Fingerprinting : A technique that collects information about the user’s device (such as browser, operating system, installed plugins, etc.) to create a unique “fingerprint” that can be used to identify the user.
• SDK (Software Development Kit) : In mobile applications, software development tools that can collect information similar to cookies.
1.3. Types of cookies according to their duration :
• Session cookies : Temporary cookies that remain in the cookie file of the user’s browser until he or she leaves the website, so they are not stored on the user’s hard drive.
• Persistent cookies : Cookies that are stored on the user’s hard drive and read by the website each time the user visits the site. A persistent cookie has a set expiration date. The cookie will no longer function after that date.
1.4. Types of cookies according to their origin :
• Own cookies : Cookies sent to the user’s terminal equipment from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies : Cookies sent to the user’s terminal equipment from a device or domain not managed by the publisher but by another entity that processes the data obtained through the cookies.
1.5. Types of cookies according to their purpose :
• Technical cookies : Cookies that allow the user to navigate a website, platform or application and use the different options or services available there.
• Preference or personalization cookies: Cookies that allow information to be stored so that the user can access the service with certain characteristics that may differentiate their experience from that of other users.
• Analytical cookies : Cookies that allow the tracking and analysis of users’ behavior on the websites to which they are connected.
• Behavioral advertising cookies : Cookies that store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on that profile.
• Social media cookies : Cookies installed by social media platforms to allow users to share content with their friends and networks.
1.6. Consent : any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her, including the use of non-essential cookies.
1.7. Cookie banner : Visual element that appears when a user visits a website for the first time or when consent renewal is required, providing information about the use of cookies and obtaining the user’s consent.
1.8. CookieYes : Cookie consent management plugin used by vollweb rit to facilitate compliance with applicable cookie regulations and to provide users with a simple mechanism to manage their cookie preferences.
1.9 Personal data : Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to that natural person.
1.10. User : Any natural person who accesses, browses or uses the vollweb website.
In the event of a discrepancy between the definition of a term in this section and its use in the context of the Directive, the interpretation that best corresponds to the purpose and spirit of the Directive as a whole and to the applicable rules regarding cookies and the protection of personal data shall prevail.
2. INFORMATION ABOUT THE RESPONSIBLE PARTY AND CONTACT
The identity and contact details of the person responsible for processing personal data can be found in the imprint of our website or contacted via the following email address: info@vollweb .ch
3. CONSENT MANAGEMENT BY COOKIEYES
3.1. CookieYes Implementation : vollweb uses the CookieYes plugin as a cookie consent management solution to ensure compliance with applicable cookie and data protection regulations. CookieYes provides a transparent and user-friendly mechanism for users to provide their informed consent to the use of non-essential cookies.
3.2. Main functions of CookieYes on our website :
• Presentation of a cookie banner in accordance with current regulations
• Automatic blocking of non-essential cookies until consent is obtained
• Automatic scanning and categorizing of cookies
• Recording and storing consent preferences
• Possibility to change or revoke consent at any time
• Regular renewal of consent in accordance with legal requirements
3.3. Cookie banner : When a user visits our website for the first time or when renewal of consent is required, a cookie banner will be displayed which:
• Informed about the use of cookies on the website
• The different categories of cookies used are explained
• Offers options to accept all cookies, reject all, or adjust preferences
• Provides a link to this Cookie Policy for more detailed information
3.4. Cookie Preference Panel : The User may access the Cookie Preference Panel at any time to modify their settings. This panel is accessible via a permanent link in the footer of the Website labeled “Cookie Preferences.”
3.5. Recording of consent : CookieYes securely records and stores the following information related to the user’s consent:
• Date and time of consent
• Type of consent given (full acceptance, partial acceptance or refusal)
• Accepted or rejected cookie categories
• Version of the accepted cookie policy
• Unique device identifier (in anonymized form)
• Basic browser and device information
3.6. Renewal of consent : In accordance with the recommendations of data protection authorities, consent to the use of cookies has a maximum validity of 12 months. After this period, CookieYes will automatically request the renewal of consent by presenting the cookie banner.
3.7 Updating cookie settings : In case of significant changes to the cookies used or to this policy, CookieYes will request a new consent, regardless of the time elapsed since the last consent.
4. TYPES OF COOKIES USED
vollweb uses various types of cookies on its website, classified according to their duration, origin, and purpose. The categories of cookies used are described in detail below:
4.1 Necessary (Technical) Cookies
These are cookies strictly necessary for the website to function and provide the services requested by the user. These cookies do not collect information that could be used for marketing purposes or to remember the pages visited by the user on the Internet. These cookies are exempt from the consent requirement according to current regulations.
name Provider Purpose Length of time type
cookieyes-consent CookieYes Stores the user’s consent to the use of cookies 1 year HTTP
PHPSESSID vollweb Maintains user sessions during navigation meeting HTTP
ec_cart vollweb Saves the products added to the shopping cart 30 days HTTP
ec_security vollweb Provides security features to prevent fraudulent activities 1 day HTTP
wordpress_logged_in_* WordPress Maintains the registered user’s session meeting HTTP
wordpress_sec_* WordPress Provides security features meeting HTTP
wp_woocommerce_session_* WooCommerce Manages the shopping session 2 days HTTP
4.2. Preference cookies (personalization)
These cookies allow information to be stored so that the User can access the Service with certain characteristics that may differentiate their experience from that of other Users, such as the language, the number of results to be displayed when the User performs a search, the appearance or content of the Service depending on the type of browser used by the User to access the Service or the region from which they access the Service, etc.
name Provider Purpose Length of time type
ec_language vollweb Saves the language selected by the user 1 year HTTP
ec_currency vollweb Stores the currency selected by the user 1 year HTTP
ec_layout vollweb Saves the user’s display settings 1 year HTTP
ec_recently_viewed vollweb Saves recently viewed products 30 days HTTP
wp_woocommerce_items_in_cart WooCommerce Remembers the products added to the shopping cart meeting HTTP
4.3. Analytical cookies (statistics)
These cookies allow tracking and analysis of user behavior on the website. The information collected through this type of cookie is used to measure website activity and create user navigation profiles, with the aim of introducing improvements based on the analysis of user usage data.
name Provider Purpose Length of time type
_ga Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 years HTTP
_gid Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website 1 day HTTP
_gat Google Analytics Used to throttle the request rate 1 day HTTP
ec_pageviews vollweb Registers the pages visited by the user 30 days HTTP
ec_user_journey vollweb Analyzes the user’s path on the website 30 days HTTP
4.4 Marketing cookies (advertising)
These cookies store information about user behavior obtained through continuous monitoring of their browsing habits, allowing the development of a specific profile to display advertising based on that profile. They also allow the management of advertising spaces on the website.
name Provider Purpose Length of time type
_fbp Facebook Used by Facebook to offer a range of advertising products, such as real-time bidding from third parties 3 months HTTP
ads/ga-audiences Google Used by Google AdWords to retarget visitors who may convert to customers meeting pixel
IDE Google Used by Google DoubleClick to register and report on the user’s actions on the website after viewing or clicking on one of the advertiser’s ads 1 year HTTP
fr Facebook Used by Facebook to offer a range of advertising products, such as real-time bidding from third parties 3 months HTTP
tr Facebook Used by Facebook to track conversion events meeting pixel
ec_products_viewed vollweb Stores information about the products viewed by the user in order to display personalized advertising 30 days HTTP
4.5 Social media cookies
These cookies are installed by social media platforms when the user uses their features on the website, such as social media buttons for sharing content or commenting. These cookies allow social media platforms to track the user’s behavior, even when they are not on the website.
name Provider Purpose Length of time type
NID Google Registers a unique ID that Google uses to remember your preferences and other information 6 months HTTP
personalization_id Twitter Used by Twitter to track user behavior and offer personalized content 2 years HTTP
guest_id Twitter Used by Twitter to track user behavior 2 years HTTP
5. PURPOSES OF USE OF COOKIES
vollweb uses cookies and similar technologies for the following purposes:
5.1. Technical functionality : To enable the basic functionality of the website, such as authenticating users, managing sessions, storing shopping cart contents and providing security features.
5.2. Personalization of user experience : To store users’ preferences and settings, such as language, currency, layout preferences and recently viewed products, in order to provide a personalized user experience.
5.3. Analytics and performance monitoring : To collect information about website usage, such as pages visited, time spent on the site, click paths and other navigation statistics in order to monitor and improve website performance.
5.4 Marketing and advertising : To track user behavior and create profiles that allow us to display relevant and personalized advertising, both on our website and on third-party websites.
5.5 Social Media Integration : To enable integration with social media platforms such as sharing content, commenting through social media accounts and displaying social media feeds.
5.6 Security and Fraud Prevention : To ensure the security of the Site and its users by detecting and preventing suspicious activities, such as unauthorized access, fraud, and other security threats.
5.7 Compliance with legal obligations : To comply with legal obligations, such as storing consent preferences and providing evidence of compliance with data protection laws.
6. LEGAL BASIS FOR THE USE OF COOKIES
The legal basis for the use of cookies and similar technologies depends on the type of cookies and the purpose for which they are used:
6.1. Necessary (Technical) Cookies : The legal basis for the use of these cookies is vollweb legitimate interest (Article 6 (1) (f) GDPR), as they are essential for the proper functioning of the website and the provision of the services requested by the user. These cookies are exempt from the consent requirement under the ePrivacy Directive.
6.2. Preference cookies, analytical cookies, marketing cookies and social media cookies : The legal basis for the use of these cookies is the user’s consent (Art. 6 (1) (a) GDPR), which is given through the configuration of the browser or through the explicit acceptance via the cookie banner or the cookie preference panel.
7. STORAGE PERIOD OF COOKIES
The storage period of cookies varies depending on the type and purpose of the cookie:
7.1 Session cookies : These cookies are stored only during the user’s browsing session and are automatically deleted when the user closes their browser.
7.2. Persistent cookies : These cookies remain stored on the user’s device for a specific period of time, which can vary depending on the cookie, from a few hours to several years. The specific retention period for each cookie is indicated in the tables in Section 4 of this Policy.
7.3. Consent preferences : Records of cookie consent preferences are retained for a period of up to 12 months, after which consent renewal is required.
8. RECIPIENTS OR CATEGORIES OF RECIPIENTS OF DATA COLLECTED THROUGH COOKIES
The data collected through cookies and similar technologies may be shared with the following recipients or categories of recipients:
8.1. Internal recipients : Authorized vollweb employees who need access to the data collected through cookies to perform their professional duties, such as IT personnel, marketing personnel and analytics personnel.
8.2 Third-party cookie providers : Companies that place cookies on our website, such as Google, Facebook, Twitter and other providers listed in the tables in Section 4 of this Policy.
8.3. Service providers : Third parties that provide services related to the Website, such as hosting providers, analytics providers, marketing service providers and customer service platforms.
8.4 Authorities and government bodies : When required by law or to protect our rights, property or safety or the rights, property or safety of third parties.
vollweb ensures that all recipients of data collected through cookies provide appropriate safeguards for the protection of this data and that the transfer is carried out in accordance with applicable data protection laws.
9. INTERNATIONAL TRANSFER OF DATA COLLECTED THROUGH COOKIES
Some of the cookies used on our website are placed by companies located outside the European Economic Area (EEA), which may involve international transfers of the data collected through these cookies. In such cases, vollweb ensures that these transfers are carried out in compliance with applicable data protection laws and that appropriate safeguards are in place to protect personal data.
These guarantees may include:
9.1. Adequacy decisions : transfers to countries for which the European Commission has decided that they provide an adequate level of protection.
9.2. Standard Contractual Clauses : Transfers based on the standard contractual clauses approved by the European Commission.
9.3 Binding corporate rules : Transfers within a group of companies based on binding corporate rules.
9.4. Exceptions : Transfers based on one of the exceptions provided for in the GDPR, such as the explicit consent of the user or the necessity of the transfer for the performance of a contract.
The User may request further information about the specific safeguards applicable to international data transfers by contacting us using the contact details provided in Section 2 of this Policy.
10. USER RIGHTS REGARDING COOKIES
With regard to the data collected through cookies, users have the following rights:
10.1 Right to information : The right to be informed about the use of cookies on the Website, the types of cookies used, their purposes and the ways to manage cookie preferences.
10.2 Right to consent or refuse : The right to consent to or refuse the use of non-essential cookies, either through the configuration of the browser or by using the cookie banner or the cookie preference panel.
10.3 Right to withdraw consent : The right to withdraw previously given consent to the use of cookies at any time, without affecting the lawfulness of processing based on the consent until its withdrawal.
10.4. Right of access, rectification, erasure and other rights : With regard to personal data collected through cookies, users have the rights established by the GDPR, as described in our privacy policy, accessible at the following link: Privacy Policy .
To exercise any of these rights, the User may:
• Use the cookie preference panel accessible via the “Cookie Preferences” link in the footer of the website
• Change the cookie settings of your browser
• Contact us using the contact details provided in Section 2 of this Policy
11. MANAGEMENT OF COOKIE PREFERENCES
The user can manage his cookie preferences in several ways:
11.1. Cookie banner and preference panel : Upon their first visit to the Site, the User will be presented with a cookie banner allowing them to set their cookie preferences. Furthermore, the User can access the Cookie Preference Panel, accessible via the “Cookie Preferences” link in the Site’s footer, to modify their settings at any time.
11.2. Browser Settings : Users can configure their browser’s cookie settings to accept, reject, or delete all or certain cookies. Specific instructions vary depending on the browser:
• Google Chrome : Menu > Settings > Advanced > Privacy and Security > Site Settings > Cookies and Site Data
• Mozilla Firefox : Menu > Settings > Privacy & Security > Cookies and website data
• Safari : Settings > Safari > Privacy & Security > Block cookies
• Microsoft Edge : Menu > Settings > Cookies and site permissions > Manage cookies and site data
• Opera : Settings > Advanced > Privacy & Security > Site Settings > Cookies and Site Data
11.3. Opt-out tools for third-party providers : For third-party cookies, the user can also use the opt-out tools provided by these providers, such as:
• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Facebook: https://www.facebook.com/settings/?tab=ads
• Twitter: https://twitter.com/settings/account/personalization
11.4. Do Not Track : Some browsers support the “Do Not Track” feature, which signals to websites that the user does not want to be tracked. However, the response to these signals is at the discretion of each website.
It is important to note that rejecting certain cookies may affect the functionality of the website and that settings should be reviewed regularly as cookies may be placed again after deletion.
12. COOKIES AND SIMILAR TECHNOLOGIES IN MOBILE APPLICATIONS
In addition to the website, vollweb may also offer mobile applications that may use technologies similar to cookies, in particular:
12.1. Mobile Identifiers : Unique identifiers provided by mobile operating systems, such as Google’s Advertising ID (GAID) for Android devices and the Identifier for Advertisers (IDFA) for iOS devices.
12.2. SDKs (Software Development Kits) : Pieces of code provided by third parties that are integrated into mobile applications to enable various features, including analytics, advertising, and social media integration.
12.3 Local Storage : Data stored locally on the user’s device, similar to cookies in web browsers.
The principles and rights set forth in this Policy regarding cookies apply mutatis mutandis to these technologies in mobile applications. Users can manage their preferences for these technologies through the mobile application settings or the settings of their device’s operating system.
13. CHANGES TO THIS COOKIE POLICY
vollweb reserves the right to modify or update this Cookie Policy at any time to reflect changes in our practices, the cookies we use, or applicable laws and regulations. The updated version will be posted on our website, and the “Last Updated” date at the top of this policy will be changed accordingly.
Significant changes to this policy may require the presentation of the cookie banner and the request for new consent, regardless of previously set preferences.
We encourage users to review this Cookie Policy regularly to stay informed of any changes.
14. CONTACT AND COMPLAINTS
If the User has any questions, comments or concerns regarding this Cookie Policy or our cookie practices, or wishes to exercise any of their rights related to cookies, they may contact us using the contact details provided in Section 2 of this Policy.
If the user believes that his concerns have not been adequately addressed, he has the right to lodge a complaint with the competent data protection supervisory authority.
15. TECHNICAL DETAILS ABOUT COOKIEYES
CookieYes, the cookie consent management tool used by vollweb, offers the following technical features:
15.1 Cookie scanning : Automatic scanning of the website to identify and categorize all cookies used.
15.2. Cookie blocking : Automatic blocking of non-essential cookies until the user has given their consent, through the implementation of a prior consent mechanism.
15.3. Geolocation : Adapting the cookie banner and consent requirements to the user’s location and the data protection laws applicable there.
15.4. Multilingual support : Presentation of the cookie banner and the preference panel in the language preferred by the user.
15.5 Consent Recording : Secure storage of evidence of consent, including timestamp, IP address (anonymized), user agent and consents granted.
15.6. Automatic renewal : Automatically request a new consent after the expiration of the consent period or in case of significant changes to cookie practices.
15.7. Integrations : Seamless integration with web analytics tools, advertising networks and other third-party services to manage their cookies according to the user’s consent preferences.
16. FINAL PROVISIONS
16.1. Applicable law : This Cookie Policy is governed by the law of the country where vollweb is established, without prejudice to the mandatory provisions that may be applicable under the legislation of the country of the User’s habitual residence.
16.2. Language : This Cookie Policy was written in English. In the event of any discrepancy between the English version and translations into other languages, the English version shall prevail.
16.3 Severability Clause : If any provision of this Cookie Policy is or becomes invalid or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions.
16.4. Relationship to other policies : This Cookie Policy supplements our Privacy Policy and our Terms and Conditions. In the event of any conflict between this Cookie Policy and any other policies relating to cookies and similar technologies, this Cookie Policy shall prevail.
© vollweb. All rights reserved. Updated: June 2025
